Your analysis gave a good picture from day one. The continuous intensive reflection on my public image was/is/will be extremely valuable and generated a lot of thoughts how to manage the environment more effectively. And your fantastic initial “diagnosis” and improvement guidance made it possible. However I value even more the interactions with you from the other perspective – to reflect on the specific organizational and people development issues from the different, outside angle; to get your view whether the “people factor” is fully considered while resolving specific problems or pursuing the high impact business strategies.